All Returns Within 14 Days
ONLY USE ROYAL MAIL POST SERVICES if Returning to our "Return PO Box 17112 Birmingham B45 5EW " address
If you use any other courier or carrier (including Parcelforce) to return an item , YOU MUST Message us through ebay Messaging for an alternative Return address.
Please choose one of the following ebay return reasons
Changed My Mind
Found Better Price
Just Didn't like it
Ordered By Mistake
We will automatically FAST TRACK your returns and refund resolution NOTE If you chose any other ebay return reason we will need to Strictly follow ebay procedures which will take significantly longer to resolve.
Please ensure any unwanted returns are NEW, UNUSED, UNFITTED, SALEABLE, UNDAMAGED,
For Warranty issues. please contact us through ebay messaging
All information provided is for guidance only.
Ensure the item is suitable by self-researching or obtaining expert advice and checking the part number matches BEFORE purchase.
Items may vary in colour and pattern from the picture where this does not impede the function of the item.
All measurements & weights are approximate.
We send to the address on the original ebay order only.
It is the customer’s responsibility to ensure the address supplied on the original ebay order is full and correct.. Please supply a contact telephone number on your order.
DO NOT use PO box addresses. we do not send to PO boxes
Delivery dates shown by Ebay are ESTIMATES only and do not constitute a guaranteed delivery date.
Free shipping is normally by Royal Mail 48, or other courier, this is not normally a tracked service and it is not guaranteed to be delivered by a specific date.
If you feel the item is significantly later than expected contact us (If you open a case before contacting us we will need to follow ebay procedures which usually takes significantly longer to resolve).
UK Chargeable Shipping option is normally by Royal Mail Special Delivery or other courier, this is normally a tracked expedited service, In the event of a none delivery contact us.
under 2KG Normal size normally sent by Royal Mail Airmail, This is not normally a tracked service it is not guaranteed to be delivered by a specific date.
If you feel the item is significantly later than expected contact us (If you open a case we will need to strictly follow Ebay procedures which takes significantly longer to resolve)
Outside UK over 2KG or large or long size
Normally by other courier, this IS a tracked, expedited service.
in the event of a none delivery contact us.
We endeavour to send all orders out as quickly as reasonably possible. We may in exceptional circumstances have an unavoidable a delay,
Returns need to be paid for by customer, Original post out costs may also be deducted in some cases.
We aim to resolve these as soon as reasonably possible.
We will try to contact you regarding an order that is significantly delayed.
Except Errors and Omissions